9 am to 5 pm

Monday to Friday

Morelos 13A

Ajijic, Jal, 45920

Office Number:


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Frequently Asked Questions, How do I?

We get hundreds of emails asking questions about a variety of different topics. We have created this FAQs section to help answer answer some of the most common ones and hope it helps you find the answer to your questions. If not remember you can email us and ask, we are always happy to help.

  • What is Access Lake Chapala and what services does it provide?

Access Lake Chapala is an information portal that offers a combination of different services for people looking to visit, live or retire on the Lakeside area. It was formed in 2010 by a team of people who are passionate about the Lakeside area and this shows in our work. We love living here and want to show the world how beautiful and magical it is by showing you how to get here, what its like, the living options you have and how to become a local.

The services we offer are:

  1. Home Rentals
  2. Home Sales
  3. Car Rentals
  4. Orientation Tours
  • How do I search for rentals?

You can search for rentals by clicking on “Browse Listings” and to do a more exact search click on the “Find Properties” button on the top right corner of the website, just under the main menu, you will be able to see a small magnifying glass next to it. This button will pop up a search function that will let you filter out rental listings only.


  • How do I search for sales?

You can search for rentals by clicking on “Browse Listings” and to do a more exact search click on the “Find Properties” button on the top right corner of the website, just under the main menu, you will be able to see a small magnifying glass next to it. This button will pop up a search function that will let you filter out sale listings only.


  • How can I rent a house from Access?

Its rather simple and we have put together a step by step guide on how to rent a house from Access once you have picked out which one you want to rent. You can read and even print this out on our “Steps to Rent from Access” article


  • How can I buy a house from Access?

In 2016 Access became an agent of Lloyd Real Estate, opening the doors for our sales clients and paving our way to providing the same great service we have for rentals to potential home buyers and sellers, to get started send an email, we are good listeners and are ready to help you find the perfect home. Read more on our “Access Sales information” article


  • How can I rent a car from Access?

You can see what we have available for rental cars in our “Car Rental Section“. There is a form on this page where you can email us the dates you are looking to rent and for how long. The vehicles we have are used and in great shape, have a car at an affordable price is perfect for exploring the different areas Lakeside.


  • What area in Lake Chapala is best for me?

That depends on each individual, there is a variety of different gated communities, central locations in town and even areas on the outskirts of Lakeside, which one is right for you depends on your needs. We recommend you check out two sections on our site to find out, check out the different areas in our “Towns” section and see examples of some subdivisions in our “Real Estate Guide” section. This will give you a better idea of each area through pictures, information and even aerial videos filmed by our drone.


  • I want to get the know the Lakeside area?

We get hundreds of emails from people wanting to know more about Lakeside and most of all people wanting to visit and getting to know the different towns and seeing some homes while they are here. This is why we have started or “Rental Tours”, which allows you to tour 4 different rental properties in different lakeside towns such as Ajijic, San Antonio, Chapala, West Ajijic, San Juan Cosala etc. To learn more visit our Rental Tour page and you can book a tour their directly.


  • How can I see more pictures & videos of the area?

This is one of our favorite questions! Make sure you check out our “Picture Gallery” where we add as many pictures of local events and happenings as the years pass, we even have an archive of pictures the dates back for years. Check out our “Videos” section and the “Access Youtube Channel” where we have thousands of videos we have taken over the years of homes, events and the area in general.


  • I want to move to Lake Chapala but do not know where to start?

We have created a section on our site called “Making the Move“, it details the various things you need to consider when moving here. We even have an article that informs you on some tips to move here, make sure to visit this section and send us an email if you have any questions.


  • What Visas do I need to live in Mexico and what kind are there?

This is a very common questions that gets asked allot. We have put together a very detailed article on this in our “Legal & Immigration section“, it will tell you the exact steps on how to get your visa depending on how long you need it for. Please keep in mind that Immigration constantly makes changes and we try to keep the articles updated as much as possible. if you have questions please email us and Kevin our Immigration expert will try to answer as fast as possible.


  • Why do you have so much content, pictures and videos?

As we have mentioned before, the team behind Access is truly passionate about the Lake Chapala area, we want to express this passion through as much graphical content as we possible can. When researching moving to a different area, especially a different country, everyone wants to see pictures, videos and read up on good helpful information before moving. Just seeing pictures of the people, houses, events and Lake gets those butterflies moving in your stomach with the urge of moving the a new home.


  • I want to be kept updated, do you have a newsletter or mailing list?

Yes, we actually have several ways of being kept updated by our content. One is by listing alerts, this means we send you an email every time we add a new home to our site, you can subscribe to this list on the right hand corner of any property listing. The second is our blog, if you only want to be kept updated every time we add a new blog post, you can subscribe for this alert on the right hand side of any one of our blog posts ion the blog section.


  • I have a house in Lake Chapala and want to rent it , how do I go upon doing this?

Great, this is our specialty and we love promoting houses for rent on our site. The Access website gets allot of traffic and inquires regarding rentals. To get started contact us and we will discuss the simple process and low commissions we charge for getting your house rented fast.


  • I would like to have a blog post regarding my business, restaurant or event on Access?

We love writing about local restaurants, business and events that are happenings in the area, to get yourself an article on Access, contact us and we will see if it fits with our site, if it does we will ask our writer to pay you a visit to get the content needed and pictures.